Orders placed during the week will be delivered in 2-3 days. Orders placed over the weekend will be delivered on Monday via PostNL.
Free studio Pick-up
We offer a Pick-up option in our tea studio. Choose this option at Checkout if you wish to collect your order. You will then receive details via email once your order is packed & ready for pick-up.
NL Delivery
PostNL (Fully Tracked) - €4.00
PostNL (Fully Tracked) - Free for orders above €75.00
International Delivery
We do everything we can to ensure that your Lemon Poppy TEA delivery arrives with you safely and that you are happy with your purchase. However, if for any reason you would like to return a product to us you are able to do so within 30 days of the order date. The products must be in a saleable condition in its original packaging for us to be able to process a refund. In the unfortunate case of damaged or incorrect items, please let us know as soon as possible and Lemon Poppy TEA will arrange a replacement and refund you for delivery charges for the return. This does not affect your statutory rights. For any questions about your return or issues with your order, please get in touch by emailing the team at hello@lemonpoppytea.com. All returns should be sent to: Lemon Poppy TEA Dr. Jan van Breemenstraat 1, Amsterdam NL 1056AB
If you are shipping a returned item, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Any charges incurred are the responsibility of the customer.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@lemonpoppytea.com and send your item to: Dr. Jan van Breemenstraat 1, 1056AB Amsterdam NL .
